Payment Policy – Effective from January 4, 2025
At Cona Flownie, we offer secure and flexible payment methods to ensure a smooth and hassle-free shopping experience. Our goal is to make purchasing your automotive accessories easy and convenient, while maintaining your privacy and security.
1. Accepted Payment Methods
We accept the following payment methods for online purchases:
- Credit and Debit Cards: Visa, MasterCard, American Express, Discover
- PayPal: A fast, secure option for online payments.
- Shop Pay: For a quicker checkout process, enabling you to pay in installments.
- Apple Pay & Google Pay: For easy, one-click mobile payments on supported devices.
Payments must be made in full at the time of purchase. We do not accept personal checks, money orders, or cash on delivery (COD) payments.
2. Secure Payment Processing
All transactions on Cona Flownie are processed securely using industry-standard encryption and secure socket layer (SSL) technology. We use trusted third-party payment processors to ensure that your payment information is kept private and secure. You can rest assured that your payment details are protected and that we comply with all relevant data security regulations.
3. Payment Authorization
Once you place your order and provide payment information, we will process your payment immediately. If for any reason we are unable to authorize or verify your payment, we may contact you for clarification or additional information. In some cases, we may cancel your order if payment issues cannot be resolved.
4. Sales Tax
Sales tax will be applied to your order based on your shipping address, as required by state and local laws. The applicable tax rate will be displayed at checkout before you finalize your purchase.
5. Discount Codes and Promotions
If you have a valid discount code or promotional offer, you may apply it at checkout to reduce the total cost of your order. Please note that discount codes are typically one-time use only and cannot be combined with other promotions unless explicitly stated. Any discount or promotion may have expiration dates or specific terms and conditions that apply.
6. Currency and Billing Information
All prices on our website are listed in USD (U.S. Dollars). If you are an international customer, please be aware that your financial institution may apply currency conversion fees or charges based on your billing address. For any billing inquiries or concerns, please contact your payment provider or bank directly.
7. Payment Disputes
If you believe there is an issue with your payment or billing, please contact us as soon as possible at info@conaflownie.com. We will work with you to resolve any disputes in a timely and fair manner. We encourage our customers to resolve any billing issues directly with us before contacting their bank or payment provider.
8. Order Cancellation and Modifications
Once an order has been processed and payment has been received, we generally cannot modify or cancel it. However, if you need to make any changes, please contact our customer service team at info@conaflownie.com or (612) 331-9551 as soon as possible. We will do our best to accommodate your request, but there is no guarantee of changes once the order has been confirmed.
9. Refunds and Returns
If you are eligible for a refund based on our return policy, the refund will be issued to the original payment method used during the transaction. Refunds typically take 5-7 business days to process, depending on your bank or payment provider.
10. Contact Information
For any questions regarding payments, billing, or technical issues, please contact our customer service team at:
- Address: Po Box 53 Browerville, Minnesota (MN), 56438, USA
- Phone: (612) 331-9551
- Email: info@conaflownie.com
We are committed to providing you with a seamless and secure payment experience, and we are always here to assist with any questions or concerns you may have.
Thank you for choosing Cona Flownie for your automotive accessory needs. We appreciate your trust and look forward to serving you!